ExtraCorp takes privacy seriously.
www.rippledirect.com (and .au) web sites offered by ExtraCorp Pty Ltd (ABN 40 091 402 327)
1. Your personal information is important to us
- You agree that if you submit your personal information to us, we may create a database record about you;
ExtraCorp is committed to safeguarding your personal privacy. We recognise that you have a right to control how your personal information is collected and used. We know that providing personal information is an act of trust and we take that seriously.
Unless you directly give us consent to do otherwise, ExtraCorp will only collect and use your personal information as set out below.
2. Our services
3. Collecting information about you
ExtraCorp will not collect or monitor any personal information about you without your consent. The only personal information we collect is what you tell us about yourself.
When you apply for a product from us (online or in a face to face with one of our representatives), we may ask for your personal information (such as name and address) in order to service your application. You do not have to provide us with this information if that is your preference. However, failure to do so may result in ExtraCorp being unable to sell you products and/or provide certain services including after services.
ExtraCorp may also use web tools known as clear GIFs on our site, email communications and on the web sites of our affiliates, partners or clients. Clear GIFs do not store or contain any personally identifiable information but they allow us to track the effectiveness of promotions or campaign activity.
ExtraCorp can track user-activity on our partners', advertisers' clients' or affiliates' sites. This system uses a combination of a cookie and a clear GIF to enable us to identify actions that you have taken in response to a promotion or an email. By disabling support for cookies in your browser, we will be unable to recognise your actions and this may affect your entitlements. This system does not allow any third-party to access any of your personally identifiable information.
5. Using and disclosing your personal information
We intend to use your information for the following purposes only:
Please also note that in order to operate the web site or deliver a service we may sometimes share your personal information with a financial institution, a non-ExtraCorp company.
- To fulfil our obligation under any contract and/or any other contract between you and ExtraCorp.
- To provide you with information about our products, service and/or special offers.
- To ask you for your opinion or comments about our products and/or services.
- To track general traffic patterns showing the usage of our web site.
As ExtraCorp recognise the trust you place in us when you give us personal information, we will not use or disclose any information about you for other purposes without your consent, except for in exceptional cases such as if disclosure is required by laws or is necessary to protect the rights or property of ExtraCorp, or any member of the public, or to lessen a serious threat to a person's health or safety.
6. When we will contact you
We may contact you at the email or other address which you provide to us in order to:
If you are receiving communications from ExtraCorp and do not wish to receive this information any longer, you may remove your name from our list by emailing us at the email address contained in the Contact form.
- Provide you with information which may be of interest about updates, new ExtraCorp products and other matters which may interest you.
- Send you a newsletter.
- Provide information about our sponsors.
7. Storage and security of your personal information
ExtraCorp will endeavour to take all reasonable steps to keep secure any information, which we hold about you, and to keep this information accurate and up to date. Your information is stored on secure servers that are protected in controlled facilities. Our employees and data processors are obliged to respect the confidentiality of any personal information held by ExtraCorp. However, as we cannot guarantee the security of communications over the Internet, we cannot give an absolute assurance that your information will be secure at all times. ExtraCorp will not be held responsible for events arising from unauthorised access to your personal information.
8. ExtraCorp and links to other web sites
ExtraCorp provides links to web sites outside of the ExtraCorp site. These linked sites are not under the control of ExtraCorp, and we are not responsible for the conduct of companies linked to our web site. Before disclosing your personal information on any other web site, we advise you to examine the Terms and Conditions of those web sites.
9. Accessing personal information held
If at any time you want to know what information we hold about you, you are welcome to request your personal information by emailing us at the contact address located on the Contact form on this site. If you want to change and correct personal information that is inaccurate or out of date, please email us at the before mentioned email address. To have personal information deleted, please let us know in the same manner, and we will take reasonable steps to delete your personal information unless we need to keep it for legal reasons.
10. What to do if you have a problem or question
11. Future changes
For more information regarding this policy, please contact us at:
C/- ExtraCorp Pty Ltd
339 Queensberry St
North Melbourne VIC 3051, Australia
Phone: 1300 731 254 or (03) 9329 8048
Last updated: 23rd November 2007